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Ordering a Repeat Prescription
The electronic prescription service is coming to Pendre.
Please let your chosen pharmacy/dispensary know if you give consent for your prescriptions to be processed this way. This will make no change to you as a patient in receiving your prescriptions.
The electronic service ensures a safer and more efficient way of transmitting prescriptions to your pharmacy.
Ordering Prescriptions
Pendre Surgery dispenses its own medicines to patients who live more than one mile from a chemist shop. This service is offered to those patients who register as dispensing patients when they join the practice. Please enquire with any staff member to see if you would be eligible for this service.
Drugs cannot be dispensed on the day of request unless a doctor is on the premises.
All repeat medication should be ordered with 72 hours notice.
Repeat Prescriptions
Please take your repeat prescription slip to the chemist you wish to collect the prescription from, indicating which items you need, and it will be available for collection 3 days later. No telephoned repeats will be accepted in either the chemists or the surgery.
From 1st June 2019, the Practice will no longer accept "managed" (auto-ordered) repeat requests from community pharmacies, whereby the pharmacy retains the repeat ordering slip and orders on the patient's behalf. This change does not affect patients who retain their ordering slip, select items required and drop it off at the pharmacy 7 days before their next prescription is due.
The surgery is offering an online request service, please contact the surgery for further information about the NHS Wales App
You can also request repeat prescriptions via our secure online form. Please be sure to include your name, address and date of birth along with the list of medication you need
Please be aware, emails will only be checked once a day - for anything urgent please contact the Surgery directly.
CONTACT DETAILS
Pendre Surgery
Coleshill Street
Holywell
Flintshire
CH8 7UP
Tel: 01352 746131
Out of Hours: 111
PATIENT FEEDBACK
Let us know what you think of the practice and where we could improve
