Surgery Activity: February 2024
Total Number Of Calls To The Surgery
9,398
Down 619 (10,017)
Calls Answered Within 2 Minutes
6,749
Down 373 (7,122)
Number Of Calls Abandoned
1,573
Up 90 (1,483)
Items Issued Via Prescription
23,869
Down 3,293 (27,162)
Referrals Made
654
Down 35 (689)
Fit Notes Issued
217
Down 30 (247)
Administrative Letters and Emails Issued
708
Down 181 (889)
Text Messages Sent And Received
1,750
Down 416 (2,166)
Total Digital Requests Submitted To Practice
1,783
Down 190 (1,973)
Appointments (Total)
5,622
Down 654 (6,276)
Appointments (Seen)
5,269 (93.721%)
Down 648 (5,917)
Appointments (DNA)
353 (6.279%)
Down 6 (359)
Published: Apr 8, 2024
CONTACT DETAILS
Pendre Surgery
Coleshill Street
Holywell
Flintshire
CH8 7UP
Tel: 01352 746131
Out of Hours: 111
PATIENT FEEDBACK
Let us know what you think of the practice and where we could improve
We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.