Surgery Activity: December 2025

 

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Total Number Of Calls To The Surgery

9,600

Up 375 (9,225)

Calls Answered Within 2 Minutes

6,345

Up 38 (6,307)

Number Of Calls Abandoned

1,509

Down -163 (1,672)

 

Items Issued Via Prescription

29,464

Up 4,050 (25,414))

Referrals Made

481

Down -11 (492)

Fit Notes Issued

195

Down -15 (210)

 

Administrative Letters and Emails Issued

805

Up 210 (595)

Text Messages Sent And Received

2,413

Down -1,202 (3,615)

Total Digital Requests Submitted To Practice

3,077

Up 230 (2,847)

 

Appointments (Total)

4,970

Down -557 (5,527)

Appointments (Seen)

4,578 (92.113%)

Down -603 (5,181)

Appointments (DNA)

392 (7.887%)

Up 46 (346)

Published: Feb 13, 2026