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Activity Data
Latest information about how the surgery is performing
Latest activity data
July 2026
8,874
Down -746 (9,620)
Total number of calls to the surgery
6,363
Down -331 (6,694)
Calls answered within 2 minutes
1,581
Up +557 (1,024)
Number of calls abandoned
28,879
Down -618 (29,497)
Items issued via prescription
555
Down -50 (605)
Referrals made
255
Up +12 (243)
Sick (fit) notes issued
767
Up +123 (644)
Administrative letters and emails issued
2,862
Up +9 (2,853)
Text messages sent and received
4,087
Up +170 (3,917)
Total digital requests submitted to practice
5,329
Down -344 (5,673)
Appointments (Total)
4,954 (92.963%)
Down -329 (5,283)
Appointments (Seen)
375 (7.887%)
Down -15 (390)
Appointments (DNA)
December 2025
9,600
Up +375 (9,225)
Total number of calls to the surgery
6,345
Up +38 (6,307)
Calls answered within 2 minutes
1,509
Down -163 (1,672)
Number of calls abandoned
29,464
Up +4,050 (25,414)
Items issued via prescription
481
Down -11 (492)
Referrals made
195
Down -15 (210)
Sick (fit) notes issued
805
Up +210 (595)
Administrative letters and emails issued
2,413
Down -1,202 (3,615)
Text messages sent and received
3,077
Up +230 (2,847)
Total digital requests submitted to practice
4,970
Down -557 (5,527)
Appointments (Total)
4,578 (92.113%)
Down -603 (5,181)
Appointments (Seen)
392 (7.887%)
Up +46 (346)
Appointments (DNA)
Providing NHS Services
